Legal Operator
Nagyan Library is operated by NAGYAN EDUCATION LLP.
- LLPIN: ABB-0343
- Incorporated: 17 May 2022
- Registered office: Sushil Kumar, Naveen Nagar, Nr T/F, Dist- Saharanpur, City- Saharanpur- 247001
- GST status: Not registered for GST
- Designated partners: Nishant Nagyan and Neha Nagyan
Current Payment Status
No online payment is accepted through this website.
The static public website does not create orders, process payments, issue digital receipts, or submit refund requests. Confirm all current payments directly with the library and obtain a receipt.
Registration Fee
Rs. 500 one-time registration.
- No refund after registration is approved.
- A refund may be considered if the registration is rejected.
- A duplicate registration payment should be refunded after verification.
Daily Pass
Cancellation before activation.
- An eligible Daily Pass may be cancelled at least 30 minutes before activation.
- No refund applies after check-in or activation.
- An unused pass expires at the end of its selected day.
- A duplicate payment or verified service failure should be reviewed for refund.
Monthly Membership
No refund after activation.
Reading and Tech Membership fees are normally non-refundable after activation. Exceptions may be considered for duplicate payment, verified service failure, or a legal obligation.
Renewal time should extend from the later of the current date or the existing membership expiry date.
Future Scholarships and Waivers
Not offered in the current six-seat arrangement.
A future approximately 50-seat or later capacity phase may introduce no more than 10 concurrent scholarship seats. Activation, eligibility, owner approval, and audit rules must be finalized before applications open.
Refund Method and Timing
Return funds through the original method where possible.
After online payments are introduced, approved refunds should be returned to the original payment method where possible. The final policy must publish expected processing times after a payment gateway is selected and tested.
Cash or in-person payment refunds require receipt and transaction verification before approval.
How to Request Review
Contact the library with payment details.
Provide the member name, receipt or transaction reference, payment date, service, amount, reason, and a safe contact method. Do not send full bank credentials, passwords, OTPs, Aadhaar numbers, or document scans.
General library enquiries currently use phone and WhatsApp 8077873383. The available landline is +91 132 3568785.
A dedicated company mobile number, domain-based refund email, responsible officer, review timeline, and escalation process must be published before online payments begin.
Disputes and Corrections
Review errors fairly.
Suspected duplicate charges, incorrect amounts, failed service delivery, or receipt errors should be investigated using payment and audit records. Nothing in the final policy should remove rights that apply under law.